We help patients and caregivers make informed decisions about Pfizer medications.
To report an adverse event (or suspected side-effect) experienced with a Pfizer medication (prescription or a vaccine) please contact us at
1-866-723-7111 or by fax at
1 855 242-5652. Reports can be made directly to Health Canada as well through the
Canada Vigilance Program at
For all information related to our products, please consult the patient information brochure and the Product Monograph, which are available at
www.pfizer.ca. Kindly note that we are unable to provide medical advice, and any questions related to your medical condition should be directed to your physician or pharmacist.
Drug Shortages Canada is a website for reporting drug shortages and discontinuations in Canada.
Click here. Kindly note that we are unable to provide medical advice, and any questions related to your medical condition should be directed to your physician or pharmacist.
For more information or to register in the PfizerFlex support program, call:
1-855-935-FLEX (3539) Monday – Friday, 8:00 AM to 8:00 PM EST or visit the website
*Contact Medical Information. 9AM-5PM ET Monday to Friday; excluding holidays.